Kenmore Washer Error Codes: What They Mean and How to Fix Them
Kenmore appliances were built by other manufacturers, and the code set depends on the three-digit prefix before the period in your model number (for example 110.xxxxxxx or 796.xxxxxxx). The 110 family uses Whirlpool-style codes, the 796 family uses LG-style codes and the 417 family uses Frigidaire/Electrolux-style E-codes. This guide covers 18 of the most useful Kenmore washer codes across those families, each labelled so you can match it to your model.
Find your full model number first — it’s on a label under the lid or inside the door frame on most Kenmore washers. The digits before the period tell you which family below applies. Codes marked Verify in your manual vary within a family.
Kenmore washer error code table
Always unplug the washer before removing hoses or the drain filter. The family is shown under each code.
| Code | Meaning | Likely cause | Step-by-step fix |
|---|---|---|---|
| F/H110 front-load HE | Not filling. | Taps not fully open; frozen fill lines; drain siphoning; failed inlet valve. |
|
| F/02110 front-load HE | Drains slowly. | Excess suds; clogged drain pump large-item filter; pump fault. |
|
| Sud110 front-load HE | Too many suds; the washer runs a suds-removal routine. | Non-HE or too much detergent. |
|
| F/dL110 front-load HE | Door can’t lock. | Item blocking the door; door lock fault. |
|
| F8 E1110 top-load (VMW/Oasis-type) | Not filling or long fill time. | Taps not fully open; kinked hoses; clogged inlet screens. |
|
| F9 E1110 top-load | Long drain — still not drained after about 10 minutes of pumping. | Clogged drain or hose; pump problem. |
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| F5 E2110 top-load | Lid can’t lock. | Debris or an item interfering with the lid lock. |
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| F0 E5110 top-load | Unbalanced load. | Load bunched to one side. |
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| IE796 front- and top-load | Water inlet error — expected water level not reached in time. | Taps closed; kinked hose; clogged inlet screens. |
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| OE796 front-load | Drains slowly or not at all. | Clogged drain; kinked drain hose; clogged pump filter. |
|
| UE / uE796 front- and top-load | Unbalanced or too-small load. | Single heavy item; tangled load; washer not level. |
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| dE / dL796 | dE: door or lid not closed. dL (top-load): lid lock failure. | Door/lid not latched; debris in the lid lock. |
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| FE796 | Overflow — too much water. | Inlet valve not shutting off. |
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| LE796 | Locked motor or motor overload. | Overloaded drum; restriction in the drive; motor fault. |
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| CL796 | Child Lock is on — not a fault. | Child Lock activated. |
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| E11417 front-load | Fill time too long. | Taps not fully open; frozen lines; clogged inlet screens. |
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| E21417 front-load | Drains slowly. | Clogged house drain or hose; clogged drain pump. |
|
| EF2417 front-load | Too many suds. | Too much detergent. |
|
Don’t see your code? Kenmore code sets vary by family and year. Search your full model number on Sears PartsDirect or in your Use & Care guide.
Troubleshooting without an error code
No code on the display, but something’s not right? Work through these safe checks for the most common washer problems, in order. They apply to most Kenmore washers. Unplug the washer before touching hoses, filters or panels.
Washer won’t start
- Check the plug is fully seated in a working outlet and the breaker hasn’t tripped (test the outlet with a lamp).
- Close the door or lid firmly — the washer won’t start if it can’t detect it as closed.
- Look for a lock icon or “CL/LOC” on the display: Child/Control Lock may be on. See your manual for which button to hold.
- Make sure you pressed Start (on many models you must select a cycle and then press and hold Start, or press Start within a few seconds of powering on).
Washer won’t drain or clothes are soaking wet
- Cancel the cycle and run a Drain & Spin (or Rinse & Spin) to see whether it drains at all.
- Check the drain hose behind the washer for kinks or a crushed section, especially after the washer was moved.
- Make sure the drain hose isn’t pushed too far into the standpipe and isn’t sealed into it with tape — this can cause siphoning or slow draining.
- If your washer has a drain pump filter or coin trap, unplug the washer and clean it (towels and a shallow pan ready; the water may be hot). Kenmore 796-family front-loaders (LG-built) have the pump filter behind an access cover at the bottom front; other families vary.
- Too many suds can stop a washer draining and spinning properly — use HE detergent and measure it.
Washer won’t spin
- Open the door or lid and spread the load evenly; add a couple of towels to a single heavy item or remove a few items from an overloaded drum.
- Make sure the washer has drained — most washers won’t spin with water in the tub (see “won’t drain”).
- Check the washer is level and doesn’t rock; adjust the feet.
- Check the door or lid is fully latched — spin requires it to lock.
- Run a Spin-only cycle on its own to test.
Washer is leaking
- Unplug the washer and turn off both water taps before investigating.
- Check the fill hose connections at the taps and at the back of the washer; hand-tighten loose couplings and replace cracked or bulging hoses.
- Check the drain hose is secured in the standpipe and the standpipe isn’t overflowing.
- On front-loaders, look for tears or trapped items in the door gasket and check that the drain pump filter cap is screwed in fully.
- Too many suds can push water out of the dispenser or door — use HE detergent at the recommended dose.
- If water is coming from underneath with no obvious source, stop using the washer and call a technician.
Washer is noisy, shaking or “walking”
- Rebalance the load and avoid washing a single heavy item on its own.
- Level the washer: adjust the feet until it doesn’t rock and tighten the lock nuts if fitted.
- On a new washer, confirm the shipping bolts or transit restraints were removed (see the installation guide).
- Check pockets for coins, keys and other hard objects; on models with a drain pump filter, a rattling or grinding sound while draining can mean an object in the filter.
- Loud banging, grinding or squealing that continues with an empty drum needs a technician.
Washer smells musty
- Run the washer’s cleaning cycle (Tub Clean, Clean Washer, Self Clean or similar) with an approved washer cleaner or bleach as your manual directs.
- On front-loaders, wipe the door gasket — including the folds — and leave the door ajar between loads so the drum can dry.
- Remove and rinse the detergent dispenser drawer and clean the drawer cavity.
- Clean the drain pump filter if your model has one; trapped lint and debris can smell.
- Use only HE detergent and don’t overdose — excess detergent and fabric softener leave residue that feeds odors.
Common mistakes
Many “faults” are caused by how the washer is loaded, installed or maintained. Avoid these and you’ll see far fewer codes:
- Overloading the drum. Clothes need room to move. Packing the drum causes unbalanced loads, poor rinsing and strain on the motor and suspension.
- Too much detergent, or the wrong kind. Modern washers use little water. Use HE (high-efficiency) detergent and measure it — excess suds can cause drain, spin and suds codes, leaks and odors.
- Washing one heavy item alone. A single bath mat, rug or comforter bunches to one side. Add a few similar items to balance it, or use the bulky/bedding cycle.
- Ignoring the drain hose. A kinked hose, or one pushed too far into the standpipe or taped in place, causes slow draining or siphoning.
- Leaving taps half-closed. Partly open taps and dirty inlet screens cause slow-fill codes. Open both taps fully.
- Never cleaning the washer. Skipping the cleaning cycle, gasket wipe-downs and filter cleaning leads to odors, residue and drain problems.
- Resetting instead of fixing. Unplugging clears the display but not the cause. Do the checks first; repeated resets can also clear the fault history a technician would use.
Tips and tricks for Kenmore owners
Useful Kenmore-specific features and procedures, confirmed from Kenmore’s own support pages and manuals. Exact buttons vary by model, so check your manual.
- Use the prefix to find the right code list. Sears PartsDirect publishes Kenmore codes by model family (110, 796, 417 and others). The codes in each family match those of the brand that built it — Whirlpool-style F-codes for 110, LG-style letter codes for 796, and Frigidaire/Electrolux-style E-codes for 417.
- Same fault, different code. “Not draining” is F/02 on a 110 front-loader, F9 E1 on a 110 top-loader, OE on a 796 and E21 on a 417 — so always match the code to your family.
- Non-display 417 models still report codes. On 417 front-loaders without a digital display, Sears notes the status lights blink out the code: the column of status lights shows the first digit and the Start light blinks the second.
Safety note
Unplug the washer before removing the drain filter, inlet hoses or any panel. Water inside may be hot — let it cool before draining. Keep water away from electrical outlets and cords, and mop up spills to avoid slips. Never bypass or force the door or lid lock, and don’t open the cabinet or touch internal wiring. If your washer is under warranty, DIY repairs beyond basic cleaning may affect coverage — check with Sears/Kenmore or your warranty provider first.
When to call a pro
The steps above are limited to safe, user-level checks. Call a qualified appliance technician (Sears Home Services or an independent repairer) if:
- The same code returns after you’ve completed the fix steps.
- FE (overfill) appears or the washer keeps filling with the power off.
- Motor codes (LE, 417 E5x codes) or control-board codes keep returning.
- The door or lid stays locked with water inside and the washer won’t drain.
- Water is leaking from underneath and you can’t find a loose hose.
- You notice a burning smell, smoke, sparks or loud grinding or banging.
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Frequently asked questions
Why are Kenmore washer codes so different between models?
Kenmore washers were built by different manufacturers. The prefix before the period in the model number identifies the family: 110 models use Whirlpool-style codes, 796 models LG-style codes and 417 models Frigidaire/Electrolux-style codes.
What does F/02 mean on a Kenmore washer?
On Kenmore 110-family front-load HE washers, F/02 means the washer is draining slowly. Let excess suds settle, clean the drain pump filter if your model has one, and check the drain hose.
What does OE mean on a Kenmore washer?
On Kenmore 796-family washers, OE is a drain error. Check the drain hose for kinks and clean the drain pump filter at the bottom front of front-load models.
How do I reset a Kenmore washer?
Fix the cause, then unplug the washer for a few minutes (5 minutes is commonly recommended for control resets) and start a new cycle. If the code returns, it needs service.
Where is the model number on a Kenmore washer?
On most Kenmore top-loaders it’s under the lid or on the back; on front-loaders it’s inside the door frame. Note the full number including the three-digit prefix.
Related guides
- Kenmore Dryer Error Codes
- Whirlpool Washer Error Codes
- LG Front-Load Washer Error Codes
- LG Top-Load Washer Error Codes
- Frigidaire Washer Error Codes
- Samsung Washer Error Codes
- All washer error code guides
Sources
Sears PartsDirect Kenmore washer error code listings by model family (110 HE front-load, 110 VMW top-load, 796 front- and top-load, 417 front-load).
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